As we discussed in our last blog, an emergency can affect your business when you least expect it. While we’ve talked about planning for the next emergency, it’s also important to have a recovery plan.
Creating a recovery plan allows you to protect your employees and shorten the time that your business needs to stay closed.
Like any safety plan, you need to treat it the way you would treat any part of your safety plan. This means creating a clearly defined set of policies and procedures, getting input from employees and communicating it effectively.
You should also review the plan on a regular basis to make sure that all the information is up to date and to ensure that it will be effective given a wide range of potential emergencies.
Here are five things to keep in mind when creating a recovery plan.
1. Communicate with Employees
In an emergency situation, maintaining good communication with your employees is critical. If normal lines of communication are down, you need to have contact numbers or email addresses readily available and a contact plan in place.
This allows you to stay in touch and avoid confusing or conflicting messaging.
Everyone should know what their assigned roles are before an emergency occurs. Assigning these roles should go beyond the emergency itself and should cover the hours, days and even weeks that follow. Planning should determine who is responsible for what task and when. This helps avoid redundancies, or worse, having a critical task overlooked because no-one was sure who was responsible.
3. Communicate with Clients
Once you’re in contact with your employees and are executing your recovery plan, the next step will be to reach out to their stakeholders.
Have a phone tree, email message or messaging template ready that you can send that informs clients about the status of your business. Make sure that you provide a clear understanding of what they can expect from you in the current situation and provide them with a point of contact so that they know who to reach out to.
4. Access the Cloud
Files and information are a critical part of the infrastructure of your business. This can include everything from plans and manuals to contracts, invoices, tax files and of course insurance policies.
If your office is inaccessible or damaged, the ability to access digital copies of their paperwork will be critical as they recover from a disaster.
To preserve your EHS records, start storing them in the cloud now. Having an EHS organizational system like MyMomentum can help, because it provides you with a place to store and organize your safety documentation, track accidents, trainings and metrics. All without having to worry about damage to a hard drive.
5. Test Your Plan
Once you’ve created a plan, test it. Take advantage of safety training time to make sure that your plan has been properly implemented. Using a behavior-based approach to safety planning will help you to ensure that everyone from your entry-level employees to the CEO is invested in the plan and know what their role will be when disaster strikes.
Looking for more ideas on how to create a recovery plan, stay safe this month and more? Talk to one of our safety advisors today.
Arbill is a safety solutions company. We are all about protecting your workers in the workplace. Our mission is to keep workers safe and return them home safely at the end of the day. Visit arbill.com for more information about being safe and subscribe to Safer Every Day, the definitive digital magazine for workplace safety.